Loyalty Management is a key driver of companies’ success

The Osservatorio Fedeltà develops research and training projects for companies on Loyalty and CRM

Get inspired by our international speakers at our last Workshop by watching their speech!

"Loyalty Management" is the new book of Cristina Ziliani and Marco Ieva to trace the evolution of thinking and practice in loyalty management.

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THE ANNUAL WORKSHOP
venerdì 15 ottobre 2021

Digital Loyalty Revolution

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Lo scenario della Loyalty 2021

Lo scenario internazionale del Loyalty Management in italia e all'estero: il ruolo del digitale, i programmi fedeltà, il Martech e le innovazioni in ambito loyalty management [...]